Frequently Asked Questions
How do I book an appointment?
You can book an appointment by using the contact us page, or you can email us directly via admin@attunementpsychology.com.au
If you are unsure whether our practice is the right fit for you, you are welcome to get in touch with any questions before booking.
Are telehealth appointments available?
Yes, telehealth (video or phone) appointments can easily be arranged at the time of scheduling your appointment.
What can I expect in my first session?
The first session is an opportunity to get to know your psychologist and begin exploring what has brought you to therapy. You will discuss your current concerns, relevant background, and what you hope to gain from therapy.
There is no expectation that you have everything figured out or share more than you feel comfortable with. Sessions move at a pace that feels right for you, allowing time to explore your needs and consider the most appropriate approach to support you.
The first session is also an opportunity to ask questions, learn more about your psychologist's approach, and consider whether it feels like the right fit. If you feel that another psychologist or service may be better suited to your needs, the practice is happy to assist you in exploring alternative options.
What is your Cancellation Policy?
Late cancellations significantly impact the availability of appointments for other clients. To ensure the best service for everyone, 48 hours' notice is required to avoid a cancellation fee.
Please also note that Medicare rebates are not available for cancelled sessions.
Finding us
Our address is:
Suite 7C, 14 Primrose Street, Sherwood QLD 4075
Medicare
If you have obtained a Mental Health Care Plan from your GP or psychiatrist, you will typically be eligible for a Medicare rebate of $149.05 per session for up to 10 sessions per calendar year. After we have processed your payment, we can process your Medicare rebate on your behalf.
It is the responsibility of clients to ensure they have a current referral, and to advise if any sessions have been claimed previously with another psychologist in the current calendar year.
Please note that couple therapy is not claimable under Medicare.
Private Health Insurance
Many private health funds offer a rebate for treatment sessions with a psychologist. These rebates will differ depending on your health fund, and your level of cover. Please check with your health fund for further details. Please also note that you cannot claim from Medicare and your health fund for the same consultation.
What is the difference between a Psychiatrist, a Psychologist and a Clinical Psychologist?
In Australia, psychologists and clinical psychologists are trained mental health professionals who support people with a range of psychological concerns.
- Psychologists complete university training in psychology and are registered with the Psychology Board of Australia. They support people through psychological assessment and evidence-based interventions.
- Clinical psychologists have completed additional specialised postgraduate training in clinical psychology, including supervised practice in the assessment and treatment of mental health concerns.
- Psychiatrists are medical doctors who specialise in mental health. They can diagnose mental health conditions, prescribe medication, and may work alongside psychologists and other health professionals to support a person's care.
When choosing a psychologist, it is important to consider their experience with your particular concerns, whether you feel comfortable talking with them, and whether the therapeutic approach feels right for you.
Who do I contact if I am in crisis?
Attunement Clinical Psychology is not a crisis service.
If you are in immediate danger or feel unable to keep yourself safe, please call 000 or present to your nearest Emergency Department.
Alternatively, please use the contacts below for immediate crisis support.
- Lifeline Australia: 13 11 14
- Suicide Call Back Service: 1300 659 467
- Beyond Blue: 1300 224 636
- Blue Knot Foundation (9:00 AM – 5:00 PM): 1300 657 380